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Customer Care

At Exotic Peach Inc, we pride ourselves in our Customer Care. After all, you are why we are here! 

We maintain a high standard with one on one attention at our store location and it is important to us that you receive extra care in our web store as well. Let us help you with your selections to fit your body type. Simply contact us prior to or while you shop our site. Perhaps you wish to send us a photo of yourself. 

We will help make recommendations based on our knowledge of the individual product. 

It is important to us that we establish a solid trust with our clientele. We want you to have the best shopping experience every time. 

Privacy & Safety

Privacy & Policy

PRIVACY STATEMENT

This Exotic Peach Inc. Privacy Statement discloses the information privacy practices for Exotic Peach website, www.exoticpeach.ca.

Exotic Peach has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. This document describes Exotic Peach practices with respect to the collection of user information from this Web site. This document only applies to the Exotic Peach site www.exoticpeach.ca. We have taken extra steps to make sure your online shopping experience is the best and is safe and secure.
As a visitor to Exotic Peach website, www.exoticpeach.ca, you have the right to understand our information privacy practices prior to providing Exotic Peach with any of your personal information (Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).

By providing you with this Privacy Statement, Exotic Peach is pledging our continued commitment to protecting the information you provide to us. Exotic Peach regularly examines our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your personal information made in this privacy statement.

CHILDREN’S PRIVACY

Exotic Peach does not knowingly collect information provided by children under the age of 18. If that policy changes, Exotic Peach will obtain consent from a parent or guardian before Exotic Peach knowingly collects data from anyone under the age of 18.

INFORMATION COLLECTED ABOUT YOU

Exotic Peach collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, mailing address, phone number, or e-mail address. Although you are required to register at Exotic Peach in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of Exotic Peach can be accessed without providing any personal information. On all Exotic Peach pages that collect personal information, we specifically describe what information is required in order to provide you with the product or service you have requested.

Exotic Peach collects personal information when you:
Register at Exotic Peach
o Exotic Peach collects your e-mail address and password when you register at our web site.
• Complete user profile information
o Exotic Peach collects the full name, address, city, state/province, zip, country, e-mail address, shipping information and credit card information. This information is stored in the My Account area of Exotic Peach.
• Purchase merchandise
o Exotic Peach collects the billing address of the debit or credit card that is used to make a purchase. We will also collect debit and credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for your purchases through Exotic Peach
• Participate in a survey or contests
• Contact Exotic Peach
o Exotic Peach collects personal information such as your full name, zip code, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your account, logging on to Exotic Peach, or accessing your account.

COOKIES AND OTHER WEBSITE TECHNOLOGIES

information about your computer and assign you “cookies” (small, unique identifier text files) when you visit Exotic Peach. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. Cookies do not contain any personal information. This anonymous information may be used by our marketing partner to deliver advertisements for products and services tailored to your interests on this site or other sites that you visit.

Most browsers are automatically set to accept cookies but provide features that enable you to be notified when a cookie is to be placed on your browser, decline the cookie, or delete cookies that have been placed on your browser. Most mobile operating systems also provide you an option in the device settings to limit ad tracking associated with your device id. You may also check your web browser’s instructions, help files or privacy documentation for further information. You should be aware, however, that some functions of our website or application may not work or may work slowly if a cookie is refused. This Exotic Peach cookie may be used to provide enhanced online display advertising tailored to your interests. When you access the My Account area of the Exotic Peach web site, Exotic Peach requires you to sign in using your e-mail address and password. Once you sign in we record the e-mail address in the cookie file on your computer. We may also record your password in this cookie file. Permanent cookie files remain on your computer’s hard drive until you manually delete the file.

HOW EXOTIC PEACH USES ONLINE RE-MARKETING CAMPAIGNS

Exotic Peach uses re-marketing programs allowing us to reach people who previously visited the Exotic Peach website, and match those people with the appropriate message. If you want to opt out of the display of our online advertising, which appears on other websites, and which is based on online interactions with Exotic Peach then please click the preference icon that may appear on such advertising.

Exotic Peach collects certain technical information from your computer each time you request a page during a visit to Exotic Peach. This information is collected from your computer’s web browser and may include your IP address, operating system, web browser software (i.e., Google Chrome, Firefox, Safari or Internet Explorer), screen resolution, and referrer web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether personal information may be used to identify you.

OUR LEGAL OBLIGATIONS

Exotic Peach may also disclose information against someone who poses a threat to Exotic Peach interests (such as customer fraud) or whose activities could bring harm to others.

OTHER WEB SITES

There are several places throughout Exotic Peach that may link you to other web sites that do not operate under Exotic Peach’s information privacy practices. When you click through to these web sites, Exotic Peach information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.

CONTROL ACCESS TO YOUR INFORMATION

Exotic Peach believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of Exotic Peach:

YOUR ACCOUNT

The My Account page on Exotic Peach allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile.

COMMUNICATIONS FROM EXOTIC PEACH

You will receive communications from Exotic Peach when you:
• Request a forgotten password on your account
o When you request your password, we will send your password via e-mail. All you need to enter is your e-mail address.
• Make a purchase
o Each time you make a purchase through Exotic Peach you will receive confirmation of your new purchase via e-mail.
• Elect to receive special promotional marketing communications
o When registered at Exotic Peach, you will occasionally receive opt-in e-mails notifying you of special promotions, if you sign up for this service. Special promotional e-mails are intended to inform you of new or special deals that are available on Exotic Peach.
• Contact Exotic Peach with questions/suggestions
o When you request assistance with viewing your account, logging on to the Exotic Peach website, or accessing your account, we will respond to you via e-mail or telephone.

PROTECTING YOUR INFORMATION

We want our site visitors to feel confident about using Exotic Peach to make a purchase, so we are committed to protecting the information we collect. Exotic Peach has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, Exotic Peach only stores the information you provide when registering at Exotic Peach.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to Exotic Peach over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

To verify the security of our site, look at our URL in your browser window. The letter “s” added to the “http” indicates that SSL is in effect. In your internet browsers, a closed padlock appears in the corner when you are in secure mode. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.

CHANGES TO THE PRIVACY STATEMENT

Exotic Peach reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Exotic Peach will use your personal information, Exotic Peach will prominently post such changes prior to implementing the change.

Regardless of later updates, we will abide by the information privacy practices described in the Privacy Statement posted at the time you provided us with your information.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

EXOTIC         PEACH